Privacy Policy
Last Updated: October 2026. How Gentrax Compliance collects, manages, retains, and safeguards client business records.
1. Introduction
Gentrax Compliance ("we", "us", "our") is committed to respecting your privacy and protecting any financial, statutory, or personal identification details entrusted to us in the course of providing GST registration, return filing, income tax, company incorporation, and business licensing services.
2. Information We Collect
We collect only the information required for your requested service or consultation, including:
- Contact & Inquiry Details: Name, 10-digit mobile number, email address, city/district, and requested compliance service submitted via our inquiry forms or WhatsApp desk.
- KYC & Identity Records (Upon Engagement): PAN card, Aadhaar card, photographs, and authorized signatory resolutions required by government portals.
- Premises & Business Proof: Electricity bills, rent agreements, NOCs, and municipal trade licenses.
- Accounting & Tax Records: Sales and purchase registers, bank statements, Form 26AS/AIS, and tax challans.
3. Purpose of Processing & Non-Disclosure
All client documents are used strictly for preparing and submitting statutory applications and returns on authorized government portals (such as GSTN, Income Tax e-Filing, MCA21, Udyam, and FoSCoS) and communicating filing updates to you. We never sell, rent, or monetize client contact numbers or financial records.
4. Data Retention & Security
We implement administrative and technical access controls to protect your compliance records. Inquiry records and working papers are retained only for the duration of the active engagement or as required to support statutory audit/reconciliation periods, after which you may request archival deletion.
5. Contact Us Regarding Privacy
If you have any questions or data deletion/correction requests, please contact our compliance desk: