Terms & Conditions

Please read these terms carefully before engaging Gentrax Compliance for professional tax and compliance assistance.

1. Nature of Services

Gentrax Compliance is an independent, private tax and statutory compliance consultancy headquartered in Amguri, Sivasagar, Assam (`785680`). We assist commercial enterprises, retail traders, partnerships, contractors, and individuals with GST registration, periodic return preparation, income tax filings, company incorporation, and business licensing.

2. Client Responsibilities & Cut-Off Timelines

Clients must provide accurate, complete, and authentic financial ledgers, purchase invoices, sales bills, and OTP/Aadhaar verifications prior to statutory filing deadlines. Gentrax Compliance relies in good faith on the accuracy of client-supplied records and is not liable for statutory interest, late fees, or penalties arising from delayed document submission, portal downtime, or inaccurate client data.

3. Portal Submissions & Statutory Approvals

While we prepare applications and replies in accordance with applicable Indian tax and corporate laws, final grant of registration, sanction of refunds, or notice adjudication rests exclusively with the jurisdictional government authorities.

4. Fees, Statutory Challans & Cancellations

Professional fees are communicated upfront before commencing work. Statutory government fees, stamp duties, challan taxes, and DSC token costs are payable at actuals. Once a return or application has been drafted and submitted to the government portal, government challans and completed professional drafting fees are non-refundable. If an engagement is cancelled before drafting commences, any unutilized advance professional fee is eligible for refund or credit adjustment.

5. Governing Law & Jurisdiction

Any disputes relating to services rendered by Gentrax Compliance shall be governed by the laws of India and subject to the exclusive jurisdiction of the competent courts in Sivasagar, Assam.